Refund Policy
Last updated: 2026-03-24
How to Request a Refund
To request a refund, contact us at refunds@kohnkemail.de with:
- Your account email address
- The date of your subscription purchase
- The reason for your refund request (optional but helpful)
Refund Processing
Refunds are processed via Paddle within 5-10 business days. The refund will be credited to your original payment method.
Cancellation
You may cancel your subscription at any time. Upon cancellation:
- You will retain access to premium features until the end of your current billing period
- No further charges will be applied
- Your data will remain accessible (within free tier limits)
Questions?
For questions about refunds or billing, contact us at refunds@kohnkemail.de.